Frequently Asked Questions (FAQs)


Frequently Asked Questions (FAQs)

Curious to find out more? Read through some of our FAQs by clicking on your area of interest in the list of contents below. 


  1. General ⚙️

  2. Nature and greenery 🌱

  3. Play village 👣

  4. Pop-up spaces 🎭

  5. The Sustainable Drainage System (SuDS) 💧

  6. Solar Canopies 🔆

  7. Flexible spaces 🍴

  8. Seating 💺

  9. Cycling and mobility hub 🚲

  10. Lighting and CCTV💡

  11. Consultation process 📋

1. General ⚙️

  • The Council is not starting with a blank sheet of paper to create this proposed scheme.  The new scheme has been designed taking into account feedback from a number of engagement exercises starting in 2018 as part of the Better Places consultation, through to Spring 2023.  
  • A consultation was held regarding the previous scheme in February 2023. 
  • Feedback from that consultation included: 
    • Retain all (or at least many more) of the existing trees
    • Enhanced lighting 
    • Sufficient supportive seating 
    • Improved / more CCTV coverage 
    • More colour to balance the grey of the city centre
    • Adaptions to the cycle lane and cycle provision
    • More habitats for wildlife 
    • Improvements to play and active features
  • This new proposed design takes into account all of this feedback, whilst keeping the key drivers for the scheme – the inclusion of an enormous surface water drainage system, improvements to accessibility, a new central cycle scheme and opening up Armada Way vista to The Hoe. 

For the latest information, please go to: www.plymouth.gov.uk/armada-way

We’re not starting with a blank sheet of paper as so much time and money has already been spent on shaping the design of the scheme, which we wouldn’t want to go to waste.   We have listened and taken on board previous feedback (including concerns expressed about the felling of any of the existing trees), and are now presenting a scheme that has been revised to incorporate more trees, more recreational space, a large play space, new pathways for walking and cycling and to ensure it has a sustainable lifespan.

This is a real opportunity for the people who work in, shop and eat at, and live near to Armada Way, to reclaim their city centre to be a space they are proud to call their own. It is proposed there will be 50 more trees than there were previously on Armada Way and the new trees will all be 3.5 to 8 metres high when planted, to give immediate environmental benefits and canopy to take cover. There will also be shrubs, wildflowers and reed beds.  In addition, a destination play village is proposed that will be the size of five tennis courts, full of spaces to run, splash, balance, swing, climb, relax and sit, for children of all ages and their carers/parents to enjoy. We are also proposing the installation of 12- and 15-metre-high lighting throughout and feature lighting to up-light plants and create patterns on the ground.  A much-improved CCTV system should also help to deter anti-social behaviour.  There will be seating for around 500 people, an improved cycle path, pop-up spaces for retail, arts and entertainment, in addition to a new surface water drainage system powered by solar panels to make it sustainable.  We really hope that the proposed scheme has something for everyone to make Armada Way an attractive, green and usable space.

We are still finalising the costs for the new scheme, and we won’t be able to complete that work until we have finished the consultation, considered all the feedback and made any amendments to the scheme that need to be made. The previously proposed scheme cost £12.7 million. The new, improved and more ambitious design is likely to exceed that. Some funding (£2.7 million) is from the Government’s Transforming Cities Fund (TCF). The Council has already committed £10m match funding as part of the TCF grant process. Any further funding will be from Plymouth City Council’s Capital budget. 

There will be a significant number of bins and they will be located in areas where they are more likely to be used. We are also working on better designed bins.

The existing toilets will be enhanced and cleaned. We will also seek to install a new disabled changing and baby change facility. 

All of the feedback will be analysed and written up into a consultation report by an independent agency called, ECF. The report will then be presented to the Council, followed by a period of ‘conscientious consideration’ where councillors and officers will decide how the findings will shape the final scheme.  

Once a final scheme is ready, the design will be submitted to the Growth and Infrastructure Overview and Scrutiny Committee for consideration, along with the consultation report. The Council’s Cabinet will then consider the design.  

That decision process will then be shared on the consultation website and emailed to all that have registered an interest.

Subject to a final decision, and the current legal action, it is hoped that the work will start in the spring 2024. 

Subject to the decision-making process in early 2024, it is hoped that construction would commence in the spring and would take approximately 18 months to complete. It would be undertaken in phases, to ensure that spaces are reopened swiftly when they are completed. 

If you have registered an email as part of the consultation process, you will be sent regular updates about the scheme. In addition, the Council will continue to work with local groups and organisations so that they can reach out to members in their networks.  The Council will also post updates on its website and across social media channels.

The Council is committed to ensuring that the new Armada Way is well maintained and would become one of the flagship destinations in the city.

We are currently exploring all the different options for maintenance and the associated detail. A comprehensive maintenance plan will be published, along with the final design for Armada Way and all the associated costs, as part of the decision-making process early in 2024. 

Ensuring that Armada Way is open and accessible to people of all abilities is integral to the design. The flat walkways either side of Armada Way are 6m wide, and 4m at the point where the existing trees remain by the play village, the pathway running through the middle of the scheme would be 2.5m wide. This ensures that people with mobility aids e.g. wheelchairs, will easily be able to travel and pass by others.

The play village has been designed to include equipment and spaces that are accessible to children with disabilities.

As part of this consultation, we are keen to hear from people with disabilities and ECF are working closely with local groups and organisations to invite them to have their say. ECF are also holding a workshop specifically with people with disabilities and attending local events to promote the consultation. 

We are always keen to hear from businesses interested opening up in Plymouth’s city centre. Recent announcements from British Land about the arrival of Mango, Rituals, Quiz, Levi’s, Sea Salt, Spinners and Oliver Bonas in Drake Circus show that the city centre continues to attract interest from new high street names. 

There have also been new openings in the high street, including Popeyes Louisiana Kitchen and Chopstix in New George Street and Rieker Shoes in Cornwall Street as well as several smaller businesses opening in the West End.

Where the Council has bought buildings recently, e.g. Raleigh Street, they have been able to find tenants for units there were previously empty by taking a sensible approach to the rents we charge. In Raleigh Street we secured three new tenants: a barbers, milkshake place and school clothes store – all were empty units beforehand. We have also worked with Plymouth Culture, the City Centre Company and Vacancy Atlas to fill vacant spaces with cultural projects. 

In the long term we aim to create new experiences to get more people to spend more time in the city centre as well as improve and expand the city centre night time economy. 

We cannot force companies and retailers to open up shops in the city centre. We can, however, create the right environment and make a location more attractive to interested investors, which is why the Council is so committed to improving Armada Way.

The High Street has changed dramatically over the last decade or so. Long before the pandemic, the rise of online shopping had already had a negative impact on high streets up and down the country. We can’t force shops to open in Plymouth, but we can create conditions which encourages them to come to Plymouth. 

One of Plymouth’s long-standing issues is that its city centre footprint is massive – equivalent to Manchester’s central shopping area but without the population to support it. We want to change the mix that the city centre offers, attract more people to live here, spend their leisure time here, eat and drink. We want to broaden the offer so that the city centre has much more to offer as well as great shopping. 

The rateable value (ie: Business Rates) is set by the Valuation Office Agency and the Council issues bills based on these values. While the Council is a freeholder of retail properties in the city centre, the vast majority of units are subject to long leasehold interests. The Council has very little control over the day to day management of these properties and the rents charged, which are set by the leaseholders in lettings to third parties. 

Detailed sections for the new scheme will be created when the design is finalised. Sections across various parts of the cycle way are included in the published information on cycling available on the cycle path and mobility hub page here

2. Nature and Greenery 🌱

It is proposed there will be a total of 202 trees in the North of Armada Way (between Royal Parade and North Cross Roundabout) compared to 153 before the felling this year. In addition to this scheme, we are currently working on plans for a separate new urban-forest project (a small, dense patch of trees planted closely together). This would be an additional 147 trees planted in the south of Armada Way (outside the Crowne Plaza) and would form part of the new administration’s pledge to increase tree canopy cover across the city centre. Detailed information regarding the proposed urban-forest outside the Crowne Plaza will be published when this project is further developed. 

Following the regeneration, should both projects be delivered, there will be total of 349 trees on Armada Way. 

All the trees when planted will be at a height of between 3.5 to 8 metres (or 11 to 27 feet) and will be selected for their suitability for an urban landscape. They will grow significantly over time. 

To read more about the estimated heights of the trees when first planted and when fully grown, click here

Following feedback from local environmental groups, we are looking at a diverse mix of UK native and ornamental trees. The species have been carefully selected for their resilience to disease and climate change, they are also less likely to suffer in future from stress and sporadic growth from the base of the trunk. Trees with foliage to ground level have not been used to allow better views and sightlines through the scheme. They include Field Maple, Alder, Gold and Himalayan Birch, Scots Pine, Love Tree, Turkish Hazel, Maidenhair Ginkgo, Hornbeam Carpinus, Callery Pear Pyrus, Cockspur Hawthorn, Silver Lime, Elm, Silver Birch, Stone Pine, and Norway Maple. We propose to celebrate the trees that we plant and install small plaques with information about each species. 

You can see more information about the trees we are proposing to plant and their benefits to the environment and nature in the presentation linked at the bottom of this page.

We want the new scheme to benefit nature as much as we can, which is why we want to add more trees and beneficial greenery than were in Armada Way before. In addition to the trees and shrubs, wildflowers will be planted to encourage pollinators like bees. Bug hotels and bird boxes will also be installed throughout to encourage wildlife.  Reed beds will provide much-needed natural filtration for the water being recirculated from the drainage system, so that chemicals don’t have to be used. This water will maintain the trees and plants, in addition to filling the shallow stream running down the scheme.

We have checked the tree nurseries in the UK and the species – and the height we have in mind - are currently available, we will then reserve the trees once they have been agreed. We have identified several nurseries for availability and have also a back-up source in Europe.

We have been working with our Street Services team on an enhanced maintenance scheme for the planting and hard surfaces. The trees that we will select, coupled with the fact they will be watered through the sustainable drainage system, should mean they require less maintenance.

We can maintain it within our existing maintenance budget.

We understand the depth of feeling surrounding the previous decision to fell the trees, so we are committed to keeping as many of the existing trees as possible.  We are NOT proposing to fell any further live trees on Armada Way.  

The 16 trees in the Piazza will remain and be enhanced with their ground conditions improved. There will be 11 existing trees remaining in and around the proposed play area, with two further trees to be retained and integrated into the design near the underground toilets.  

However, we are proposing to move (translocate) six trees to enable the installation of the new sustainable urban drainage system, which is much needed to deal with the city centre’s rainwater, prevent flooding incidents and help keep our sea cleaner. Some of the trees are also situated on the route of the proposed 12-metre-wide cycling and pedestrian route through the centre - which plays a critical role in opening up the vista to the Hoe.

Unfortunately, one of the trees on Armada Way (the Willow in the hoarded off compound next to the Copthorne Hotel) has died. The tree was midway through being felled earlier this year, when work was halted due to the injunction. Our independent arboriculturist has carried out an assessment and confirmed that the tree has died. In addition, it has now become destabilised and the Council has been advised to remove the tree with immediate effect. As the tree is covered by the legal injunction, the Council has petitioned the court for permission. 

This is the relocation of a living tree – including the roots and the soil around it – moving it from one location to another.

It is generally carried out during the dormant period for trees following their leaf fall in November and involves the excavation and transportation of the tree, complete with its root ball using specialist machinery. 

The tree and its root ball are protected during transport, taking particular care not to allow the roots to dry out or get damaged. 

The tree and root ball are then placed in a previously-prepared pit slightly larger than the size of the root ball, the tree aligned to its original north–south orientation and planted to its original depth with supportive compost and additives. 

The tree is then guyed to keep it stable in its new location, allowing the new roots to grow and secure it in its new home. The tree is then subject to an intensive care regime, which includes regular watering, weeding and other attention to ensure it performs well in its new home. You can see more information about translocation in our fact sheet linked at the bottom of this page.

Two are currently located within the hoarded off compound next to the Copthorne Hotel and Armada Centre; a Cockspur Thorn and a Sorbus. A further Sorbus is located inside the contractor compound, there are two Maples outside the entrance to the Knowledge Hub and a Silver Maple tree outside the former Pound World shop.

The trees will be translocated and replanted at the new arboretum that is being created at The Park, in Plympton. Once there, they will receive significant care and support by expert horticulturalists to ensure the best chance of survival.

For the best chance of survival, translocated trees should be planted in an open green space within a deep pit, surrounded by high quality soil, to help the roots bed in. It is less stressful for a translocated tree if it is located in a natural environment, rather than a harsh urban one. In addition, to stabilise translocated trees in their new homes requires ‘guys’ (ropes to anchor the trees to the ground). This makes the footprint of each tree very large and is a trip hazard for pedestrians and cyclists. 

Because of the reasons highlighted above, if we do not translocate the six trees then this proposed scheme is not possible. 

For more information on translocation, see our fact sheet linked at the bottom of this page.

In our nature and greenery section of this website, it includes detailed information about each of the trees. This includes the estimated height of each tree when planted. It is anticipated that on average the trees will reach their maximum growth in approximately 20-50 years (depending on their species). The CGI graphics in this consultation, show what the trees would look like when they are planted.

The architects for the scheme are Studio Agora. The Landscape Architects are Rathbone Partnership and YGS Landscapes.

In the development of the previous proposals for Armada Way, the council considered moving around 27 trees. Translocation was not considered viable for that substantial number of trees. 

As part of this scheme we are only proposing to move six trees and we have spent lot of time over the past few months looking at how we can make it in work. We are proposing to move (translocate)the trees to enable the installation of the new sustainable urban drainage system, and the proposed 12-metre-wide cycling and pedestrian route through the centre. Therefore, we have commissioned experts to outline all the options and recommend how they think we can do it successfully. 

We have not only looked at how we move them, but crucially we have considered their new home, and what we need to do ensure their survival.

It is our intention to achieve a biodiversity net gain of 20 per cent through the regeneration of Armada Way. Following the consultation, when feedback has been considered and relevant revisions have been made to the design, the final calculations will be made and published as part of the decision making process in early 2024. 

In March, on the night of the felling, the chippings were taken to a biomass facility. Following the clear up in September, the chippings were taken to a depot in the city so they can be used around the city’s allotments and community gardens in the future. Unfortunately, the storage space filled up quicker than expected so the council made the decision to the surplus chippings to a biomass facility.

With the site area measuring some 24,550m2 we’ve calculated the following areas of greenery:

  • Previous Proposal – 5,073m2  which equates to approximately 21% green coverage.
  • Revised Proposal – 4,910m2  which equates to approximately 20% green coverage.

This reduction (circa 163m2) is as a direct result of the increased scale of the play area.

Once the final design has been approved, a construction method statement will be prepared, along with all the other contractual documents required. These will take into account the remaining trees and any legal restrictions in place at the time. 

Over the past few months the Council has been working with external environmental consultants, including a qualified arboriculturist, to develop a detailed translocation plan. The plan looks at each of the individual trees in greater depth, in relation to the proposed design – including the impact of the SuDs scheme and cycle path on the trees. On the 8 November 2023, a final report was received by the Council and it was agreed to publish the document as additional supplementary information as part of the current consultation. It includes a schematic plan with further explanation for the reasons for the proposed translocation of the individual trees. You can find the report at the bottom of this page. 

Check out the following documents

Translocation Fact Sheet.pdf
Translocation Fact Sheet.pdf
New Tree Planting Armada Way Presentation Sept 23 REV B.pdf
New Tree Planting Armada Way Presentation Sept 23 REV B.pdf
AW Tree Translocation Assessment Report Nov23.pdf
AW Tree Translocation Assessment Report Nov23.pdf

3. Play Village 🛝

The proposed scheme features a destination play village at the heart of the city centre at a staggering 1,120 sqm in size – the equivalent to nearly five tennis courts, making it one of the largest city centre play spaces in the country!

It is hoped that the proposed play village will give people a local and convenient option for entertaining their children for free and will therefore encourage more families into the city centre and onto Armada Way, while supporting local businesses at the same time. 

It will be space for children of all ages, with a separate, secure toddler play area.  Young explorers can climb, swing, balance, run through water jets and build imaginary worlds in the natural habitats of the ‘play village’.  There will also be plenty of seating throughout.  

A sensory play zone will be located within a quiet area for those children that appreciate it, and accessibility will be a key element of the design for those with disabilities.  The public toilets nearby will be enhanced and we will seek to install new baby change rooms and disabled facilities.  Some of the historic chess boards from the original Braille Garden will also be repurposed and positioned with new seating across from the play space, to give a grown-up recreational area.

We are surveying people and asking for their feedback regarding the play village and we’re holding workshops with children and adults to understand how they might use the space and what else should be taken into account with its design.

This will be funded through the project and looked after by the same team that look after all play areas and parks.

The play equipment highlighted in the main Play Village is indicative and not finalised. As part of this consultation, we want to hear from families, particularly those who have children with disabilities, to ensure that the equipment selected in the final design is accessible for as many children as possible. 

In these indicative designs, the proposed basket swing and spinner bowl are suitable for children with disabilities, along with the wooden huts (which would incorporate a ramp). 

As part of the Play Village we are also proposing a sensory green play area. This play location is specifically designed to be separate to the main play so it will be a quieter and calmer space for children who are neurodiverse. We are proposing that this space will incorporate varying surface finishes, two levels of grass for texture and interest, bark mulch path/area and a sand area. A sound stone is also proposed in the sand pit. In addition, we aim to include specialised audio play equipment, such as a singing stone, windpipes, impulse spheres and tubular chimes. 

As with the main play area, we are keen to hear from families in this consultation who have children that are neurodiverse. This is to ensure that the final selection of play equipment are the most suitable options. 

The sensory garden is located around the restored Phoenix fountain and will consist of plants to specifically stimulate the senses through touch and scent. The raised bed for the fountain will also incorporate a braille message to reflect the history of the garden.

4. Pop-up spaces 🎪

It is proposed, there will be a couple of additional places which could be used for concessions, live events or other pop-up activity.  These are located on the north piazza just down from the restored Phoenix fountain, and under the proposed solar canopies at ‘Place de Brest’ and near to the Sundial. Importantly these spaces will have power and potentially water.

They could be used in a variety of way including street traders, theatre companies or musicians.   We’re gathering feedback with ideas on how these could be used as part of the consultation.

Street traders will be able to trade in Armada Way. Some adjustments may have to be made while work takes place. However we are exploring more power points for traders as part of our improved multi-use spaces. We are keen to have more traders.

It is still early days and the arrangements for managing the pop-up spaces are still being considered. However, it is anticipated that the programming of pop-up spaces and vendors, along with events, will be coordinated by the City Centre Company in conjunction with the Plymouth City Council Events Team. Further detail of what the process will look like will be worked up once the consultation feedback has been considered and the final design has been agreed. 

5. SuDS - The Sustainable Drainage System 💧

We want to create a SuDS (sustainable urban drainage system) to manage all surface water which falls on Armada Way, mimicking where possible, a natural drainage system. This will involve the use of rain gardens and underground storage tanks which will fill with rainwater after being filtered through natural reed beds instead of using chemicals. The water will be recirculated around Armada Way through an ornamental stream which will run along the length of the proposed scheme.  The water will be used to irrigate the trees day and night. Through this process, we will reduce the strain on the combined sewer system, clean our surface run off and reduce discharge events into Plymouth Sound. The system is more climate resilient as it is designed to handle extreme weather events and is considered critical and best practice for handling urban water run off by the Environment Agency and South West Water.

The sustainable urban drainage system has a number of benefits for the proposed new trees, for the city centre and for Plymouth Sound. It: 

  • Reduces maintenance and watering costs: The system uses rain gardens which will be installed beneath the ground level, which combine with large underground storage tanks and will retain rainwater that can be used to feed the plants and trees above the ground.
  • Reduces the amount of rain and foul water that ends up in the Sound: The system will ensure that rain and surface water will not go into the existing combined sewer system
  • Frees up capacity in the existing combined sewer system: Reducing the risk of flooding in the city centre.

We can’t give a separate figure as this is all tied into the overall development.

The old drainage system is showing its age. It is a post war combined sewer system – surface and foul water – that was never really designed to deal with the capacity it currently has to cope with, given the demands of modern plumbing in residential and commercial properties.

The SuDS system is not replacing the old drainage system but takes pressure off it as it is diverting rain and surface water away from the current drainage system.

We will also be working with South West Water to help upgrade sections of their system in Armada Way at the same time.

The work will also entail the creation of an underground trench running the length of Armada Way to enable districting heating infrastructure to be retro fitted.

It will be powered by solar canopies that will be based at Place de Brest and on either side of the toilets. Power will be stored in huge batteries underground.  The system also has an emergency ‘back-up’, linking to the main power-grid, in case not enough power is generated by the sun. The use of solar power will also help the Council with its Net Zero aspirations. 

The detailed technical drainage infrastructure plans for the new scheme, produced by specialist drainage designers, civil and structural engineers, mechanical and electric engineers and landscape architects will be produced to enable construction of the finally agreed scheme once the consultation responses have been considered.

6. Solar Canopies 🔆

It is proposed that solar panels in sail formations will be added along Armada Way.  The solar panels will power the new drainage system and will be placed on canopies along the scheme, which will provide roofs under which people can shelter from the rain and shade from the sun.  

The canopies will be made of tinted glass so will be lit from the new overhead lighting and could be used for sheltered seating and cycle racks.

The primary focus is to run the SuDS system, but the team is also looking at powering lighting or phone charging.

7. Flexible Spaces 💡

Throughout the proposed scheme there are areas that haven’t been set aside to serve a particular purpose, these are referred to as ‘flexible spaces’.  These are a mix of lawned, seated or hard standing areas.

They are included so that there are some areas where people can just relax, picnic, play sports or just sit. We’re asking for feedback on how these might be used during the consultation.

8. Seating 🪑

It is proposed that the scheme will include seating for up to 500 people, in various styles.

There will be a mix of high-backed seats with arms, benches, seats with tables, lower seating for children. There will also be seating at the amphitheatre area at the north of Armada Way. They will be placed throughout the scheme and through the consultation we’re asking for feedback about seating styles and locations.

9. Cycling and Mobility Hub 🚲

Part of the proposed scheme includes an independently assessed cycle path to make sure it is suitable for all abilities.  It has been assessed by AECOM and Sustrans and is LTN 1/20 compliant. The width of the cycle path was previously 2,500mm inclusive of the edging kerbs; whereas the proposed new path is 2,550mm between kerb lines. This change also means an extra 250mm width is required alongside all vertical features between 151 and 600mm in height and 500mm additional width is also incorporated where vertical features are over 600mm. 

The path has been designed to assist cyclists of all abilities by giving them a safe route through Armada Way and includes measures to slow cyclists down in steep areas where they are likely to build up speed.  In those areas it crosses over the pedestrian path cyclists will need to slow down and give way. The path will also be signed and waymarked to help pedestrians and cyclists understand how to travel through safely.

There will also be covered cycle racks and a mobility hub, where Beryl Bikes will be located for people to hire, plus potentially a drop-off and pick-up point for delivery cyclists.

No – the cycle path runs from the top of Armada Way (Copthorne Hotel end) to the Sundial. 

You can see the full route in the document linked at the bottom of this page. 

The cycle path will be clearly marked with signage and grey coloured paving throughout.

We anticipate this scheme after implementation would typically generate a combined total number of cycle movements of around 400 per day. 

The City Council will work with our partners and other groups through our existing networking arrangements to engage with cyclists well in advance of the opening of the scheme. Once opened, and through its bedding-in period, we will explain the Code of Conduct expected for cyclists using Armada Way. This will also be clearly advertised, detailed on leaflets to be distributed, with the expected cycling behaviour outlined on the signage proposed on the cycle and pedestrian routes. Any enforcement action will be considered alongside these measures and in discussion with relevant groups and partners. 

Check out the following documents

Proposed Cycleway Strategy.pdf
Proposed Cycleway Strategy.pdf
Proposed Cycleway Strategy Sheet 2.pdf
Proposed Cycleway Strategy Sheet 2.pdf

10. Lighting and CCTV ⚡

The new scheme will include much improved lighting at 12 and 15 metres high running down the length of Armada Way, to improve safety and lengthen the time people feel happy to spend in the city centre.  There will also be feature lighting projecting patterns and colours onto the ground, in addition to up-lighting on the trees and along the stream and planted areas.

An enhanced CCTV system will also be installed, and the trees will be planted in a way that will enable clear viewing corridors to discourage anti-social behaviour.

Armada Way is currently dark at night and has gloomy hidden spaces and we hope that our exciting new lighting proposals will transform this space. We want Armada Way to have a a new, thriving night-time economy. The more people who are enjoying an area, the safer people feel.

By installing new CCTV cameras, and better views for existing cameras, we will be able to work with the police to ensure that areas such as the play village will not be a target for those wishing to damage or display anti-social behaviour. 

11. Consultation Process ❔

The Council has appointed ECF to design, run and report upon the consultation as they design and deliver bespoke communications and engagement campaigns that help bring their clients and the communities they work with, closer together. ECF’s strategic expertise will ensure that the consultation process is transparent, robust and inclusive. 

There is an online hub (https://letstalkarmadaway.co.uk/) where people can find all the information about the proposed scheme and how to feed back. People can complete a survey online, through hard copy at the local library, by scanning a QR code on a postcard that are at various outlets or by talking to one of the consultation on-street team. Representatives of various groups and forums are being interviewed and are also disseminating information in their networks. There will also be workshops with families, people with disabilities and elderly people.

The independent consultation and engagement partner, ECF, will analyse all of the feedback and will write up a consultation report The report will then be presented to the Council, after which a period of ‘conscientious consideration’ will apply where the councillors and officers will decide how the findings will shape the scheme.  

Once a final scheme is ready, the design will be submitted to the Growth and Infrastructure Overview and Scrutiny Committee for consideration, along with the consultation report. Following this the Council’s Cabinet will consider the design.  

If you have registered an email as part of the consultation process, you will be sent regular updates about the scheme.  In addition, the Council will continue to work with local groups and organisations so that they can reach out to members in their networks.  The Council will also post updates on its website and across social media channels.

The final consultation report will be published online, and as part of the decision making process.

All the information submitted as part of the online survey – including the multiple-choice questions and the free text will be considered as part of this consultation. No comments or feedback submitted via the portal or in the stakeholder meetings / workshops will be discarded or ignored. 

We are aware that there has been some misunderstanding about the questions in the consultation regarding the play scheme. Question 12 asks people if they are interested in the play scheme and why. 

For people not interested in the play scheme, they can select option F and skip through all the other questions regarding the play scheme to the next section. After question 12, none of the play scheme questions are compulsory. 

If people have comments they would like to make about the play scheme and there is not a suitable option in question 12 – there is a comment box where all feedback can be included. 

To avoid any further confusion, clear guidance has been added to each question.